Frequently Asked Questions

In accordance with Board Policy BP 3540 and AR 3541,
Students in elementary school who live beyond one and one-half (1 1/2) miles from their home school.
Students in middle school who live beyond two and one-half (2 1/2) miles from their home school.
Students in high school who live beyond three and one-half (3 1/2) miles from their home school.

Only transitional kinder and kindergarten students are required to have a designated person at least 13 years of age at the bus stop to receive them. Students grades 1 through 12 do not need to have a designated person to receive them at the bus stop (Unless stipulated by IEP). An attempt will be made to return the student to his / her attending school. However, if that is not possible, school police will be called to receive custody of student. It will then be the parent’s responsibility to pick up the student(s) accordingly. Occurrences of this nature can lead to suspension.

An attempt will be made to return the student to his / her attending school. However, if that is not possible, school police will be called to receive custody of student. It will then be the parent’s responsibility to pick up the student(s) accordingly. Occurrences of this nature can lead to suspension.

All school buses contracted from Durham must be certified by the Motor Carrier Division of the California Highway Patrol. Additionally, the terminal is inspected annually by the Motor Carrier Division to ensure the buses are maintained according to state-established standards and an approved, documented maintenance program is in place.

Personal items brought on board the bus are the sole responsibility of the student. The bus company is not responsible for lost or stolen items. Items found on the school bus will be returned to Durham bus yard. Lost and found items will only be stored for 30 days. To retrieve or inquire on lost items, contact Durham at (909) 891-1500 or ZUM at (909) 561-5611.

The Transportation Department would like to hear from you. If you have a complaint, compliment, question or would like to report an incident call the Transportation Office at (909) 388-6125.