About the Training Team We offer training courses and take calls for: Aeries, SAP, Financial 2000, MS Windows, MS Office, and SchoolDude (room reservations) and more. Hours are 8:00 am to 4:30 pm, Monday through Friday. Please use (909) 386-2550 when calling for training support. Or you can email the Training Team at techtraining@sbcusd.com.   Tell a friend about the Training Team and Program.

The Information Technology Department’s Training Specialists train and support District Administrators and Staff across a variety of District computer applications. The Training Specialists offer numerous courses and provide first level support to help Administrators and Staff members become proficient in the use of these applications. Our goal is to grow a broad team of productive and skilled systems users, improving general and specific computer business practices across the District.

Learn More About our District Applications Training Courses

Ongoing District Applications Support

Applications Video Support Library Did you know the Training Specialists maintain a comprehensive video support library? The library has numerous support videos for Aeries, SAP, Google, MS Office, Adobe, and more. Watch a video to learn a new function or feature. Aeries Queries, Gradebook, Scheduling, Mail Merge, Google Drive, Office 365 - it's all there. Bookmark the Video Support Library in your browser today.

Information Technologies' Training Team and Helpdesk team members are available at any time to further support your use of the District's applications and other technologies. This support may occur via phone, remote desktop, or on-site. The Helpdesk offers front-line support with District-approved applications and workstations including; technical services, computer hardware support, first-line approved software support, first-line network support, and general troubleshooting.

If your needs are more specific to in-depth and or otherwise "intermediate" District core applications use, the Helpdesk may refer you to the Training Team. The Training Team will offer as much help and support as possible, short of performing the needed computing tasks on hand themselves. 
  

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To request an account for any of the District applications have your site administrator email securityspecialist@sbcusd.com and state what duties you will be doing within the program.

To contact a member of the IT Training Team, email techtraining@sbcusd.com or call (909) 386-2550.